Some mistakes when making a purchase via the Internet - and you will be brought completely different cosmetics that you planned to purchase. Therefore, it is necessary to very carefully form orders on the website of the Oriflame company. If you accidentally made a mistake and noticed it only during the second check, cancel the application you made.
Necessary
- - an account on the Oriflame website;
- - pen and paper;
- - telephone.
Instructions
Step 1
Log in to your account at https://ru.oriflame.com using the form in the upper right corner of the window. If you have not yet had time to complete your order, simply remove the selected products from your shopping cart. To do this, in your order, go to the "Reserve Editing" folder. This way, you can easily vary the products you want to purchase.
Step 2
With an already fully ordered and completed purchase, it is necessary to cancel the entire order completely. To do this, call the Oriflame service center. Please note that you need to contact the center that serves your region. You can find the phone number of the branch you need on the page
Step 3
Before calling, write down or remember the number of the invoice on which the order passes, as well as its exact amount for payment. You can also opt out of individual items in your order. Please note that the operator of the service center will ask you to name not the name of the product, but its code. If you made a purchase late in the evening, but immediately decided that something was superfluous, be sure to call the company in the first hours of the service, when, perhaps, your order has not yet been placed.
Step 4
For canceling an already formed order, you may be fined. It depends on the amount for which you would like to buy the product. The operator of the service center must warn you about this. If no information has been received from him, check the cancellation rules and the possible penalty yourself.
Step 5
At the service center, you may be prompted to cancel your order via e-mail. Explain the situation to the operator, you will be transferred to the warehouse. They will give you a mailing address, to which you immediately send a letter, indicating the amount and number of the order invoice.
