Unfortunately, there are delays and interruptions in the work of mail. And the delivered parcel may be delayed for a long time either at customs or at one of the sorting points. Therefore, it is important to determine in advance when and where the expected package will arrive.
Instructions
Step 1
The most important thing a package has is its tracking number. Usually this number is printed on the check, which is given to the addressee at the post office. It doesn't matter if you order a product from an online store in the USA or you have been sent a gift from a neighboring city, be sure to find out the tracking number of your parcel.
Step 2
After you have found out the parcel code, go to the official website of the Russian Post Office. Open the "Postal Services" tab and select the "Postage Tracking" option. Dial the number in the appropriate field and view the path of your package.
Step 3
If the parcel has already been delivered, the address of the post office where you can pick it up will be displayed.
Step 4
It also happens that there is no way to track the postal item. In this case, a delivery notification usually comes from the post office. True, such letters are sometimes delayed for 1-2 weeks, so you will have to wait a little longer. On the envelope or in the notification itself, you will find the address where your parcel arrived.
Step 5
You should know that for violation of the delivery deadlines, the mail is obliged to pay 3% of the declared value for each day of delay. Therefore, if you receive a parcel with a delay, keep the receipt if you want to return this money.
Step 6
If your parcel is lost, then you should write a statement at the post office within six months from the day it was sent and attach copies of the necessary documents to it. If you establish the fact of loss or theft, you will be refunded in the amount of the declared value.
Step 7
Perhaps not only Russia, but also the mail of other countries is involved in the transfer of your shipment. In this case, there are special sites that will allow you to find out where your package is coming. One of them is "GdePosilka.ru". You can also use the service "My parcels". By registering, you can set up SMS notifications for convenience or install a mobile application.