The hotel business started with apartment buildings and turned into an extensive infrastructure that provides not only the possibility of temporary residence. In modern hotel complexes, you can get a wide range of services for organizing a good rest.
The hotel business is a branch of economic activity that provides services to the population for the organization of temporary accommodation. Accommodation for people can be a hotel, motel, boarding house, camping or other facility with at least ten places. Russian GOST R 51185-98 “Tourist services. Accommodation facilities. General requirements and classifiers of the World Tourism Organization define more than twenty different accommodation facilities, the main type is the hotel.
A company that manages a large hotel is called a hotel operator. To compete, hotel operators are joining international hotel chains and seeking to become co-owners of hotels. Small hotels in Russia are objects with less than 50 beds; no other standards have been developed in this industry. The distribution of the flow of guests between large chain hotels and small hotels all over the world is approximately the same - 60% of guests are received by networkers, 40% are served by small hotels.
The hotel business, although it is an independent branch of the economy, depends on the tourism business, since tourists are the main consumers of hotel services. To meet the growing demands of guests, hotels should develop multifunctional areas of services - open restaurants, fitness clubs and spas at hotels. The development of related areas of the service sector allows attracting investors from related industries. An indispensable requirement for a hotel is the availability of Internet access, provision of communication means.
The hotel business offers, along with accommodation, services for holding various seminars, business meetings, trainings, etc. on the territory of hotel complexes.
In the development of small hotel business, special emphasis is placed on the individuality of each small hotel, creating an atmosphere of home comfort for the guests.
