When you buy certain products, you receive warranty coupons, which sellers strongly recommend not to lose. Such documents contain information about the time frame during which you can use free repairs in the event of a breakdown of the purchased product.
Where is the warranty period
The warranty period is set by the manufacturers. Its duration can be determined by several days, weeks, months or years. It is necessary to read the terms of the guarantee at the time of purchasing the product. This information is indicated in a special warranty card, to which a receipt is attached confirming payment for the goods. The document records information about the buyer, the seller, the serial number of the purchase, and information about the warranty. The coupon is certified by the seal, signatures of the seller and the buyer. The date of purchase is indicated in a separate column. If the coupon is not completed, then it is considered invalid.
The warranty period can also be seen on the product packaging. Such information can most often be seen, for example, on boxes from electronics or household appliances. The warranty period begins not from the moment the product is released, but from the date it was purchased by the buyer. This period ends at 00:00 hours on the specified date.
During the warranty period, the buyer can contact the service center if any malfunctions occur or if the purchase quality is inadequate. If the reason for the inability to use it for its intended purpose is a violation of production technologies, then the product can be replaced with a similar one or appropriate repairs will be carried out.
In some cases, if there is any doubt about the reasons for the breakdown, an independent examination may be appointed. At the time of its holding, the buyer is provided with goods of the same category for use. However, not all manufacturers provide this service.
You can clarify the terms and conditions of the warranty for the goods by calling the service center specified in the warranty card or find it on the manufacturer's official website. You can also get the necessary contact information from the shop assistants.
The warranty period for some products, for example, household appliances, garden equipment, shoes, winter clothing, is indicated by the manufacturers on their websites. That is why when buying, for example, a car, you can immediately find out the terms of the warranty for its service.
What to do if you lose your warranty card
Loss of a warranty card is a very common situation. Many consumers do not attach importance to this document, purchasing a not too expensive product. However, in the event of a breakdown of the purchase during the warranty period, a prerequisite for the repair will be the presentation of not only the receipt, but also the warranty form itself.
If you have lost your warranty card, try to get a duplicate of it as soon as you find it missing. To do this, you need to contact the nearest service center and write a corresponding statement. The warranty can be restored immediately or after a few days. You can find out all the details of this procedure by calling the round-the-clock phone numbers of the service center.
