Recently, it has become not only scary to ride minibuses, but also often dangerous. Often, a drunk or sleepy driver sits behind the wheel, who, ignoring all the signs hanging near the road, actively violates traffic rules. And it's good if nothing happens. And if there was an accident, or a minibus that did not pass the mandatory technical inspection, the door suddenly fell off - where to go and who to complain to?
Instructions
Step 1
Find out the phone number of the automobile transport company that owns this minibus. It is always recorded on board by route taxis. If it is not there, you can request a number from the driver.
Step 2
Prepare all the information you need. In order to quickly and accurately identify the offender, you may be asked to provide the following data: route taxi number, time and place where the unpleasant incident occurred.
Step 3
Tell the head of the trucking company about the incident in detail. It is possible that he will need additional information for a more complete picture of the incident that occurred.
Step 4
In case of a repeated violation by the driver of the same route taxi, contact the higher authorities. This can be a transport or city executive committee, which has a commission that controls urban transport.
Step 5
Did the incident happen at night? Contact the 24-hour dispatch service. All your testimony will be recorded and submitted for consideration to the transport commission.
Step 6
If there was an accident involving a minibus, and the driver escaped, contact the traffic police. To do this, you first need to remember the number and route of the taxi, the approximate time and place of the accident, and then transfer the data to this service.
Step 7
If a minibus crashed into your car, file a police report with a trucking company. As evidence, a video recorder and the conclusion of the traffic police who were present at the scene of the accident are suitable.
Step 8
If you receive an injury in a minibus and follow-up treatment in a hospital, collect the necessary certificates and a doctor's opinion. Submit all copies of documents along with the application for consideration to the court. You have the right to demand payment of moral damage and money for treatment and subsequent rehabilitation.
